FAQs

  • Tranquility Psychiatry is not in network with insurance. Our rates are self-pay. We can provide you a receipt that you may submit directly to your insurance requesting reimbursement. We cannot guarantee if your insurance will provide reimbursement, so it is best to check with your insurance ahead of time.

  • For established patients, follow-up visits: We have a 24-hour cancellation policy. If you do miss a visit, or if you are unable to provide at least 24-hours advanced notice to cancel, the full appointment fee will apply.

    There is a deposit to reserve your appointment time. This is fully refundable with a minimum of 48-hour notice prior to your scheduled appointment time for an initial visit, and 24-hour notice for an established patient.

  • We do not complete paperwork during the first visit. Paperwork is completed on a case-by-case basis during treatment, if the need arises. If paperwork is completed outside of a scheduled appointment, we will operate with transparency so you can understand any charges before proceeding.

  • For your convenience, we primarily offer telehealth visits, but can arrange for in-person visits when needed.

  • Yes, we will be happy to do so. All that is needed is a release of information form signed by the patient.

  • You can find our privacy policy here.

  • To submit an out of network claim, create a Superbill in the patient portal by following these instructions, then submit the Superbill to your insurance along with their other requested information.

  • To add your credit card information to the portal, follow the directions in the link here