FAQs
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To schedule a complimentary phone consultation, or book an appointment online click here, or give us a call at 561-203-5625.
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For your convenience, we primarily offer telehealth visits, but can arrange for in-person visits when needed.
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Navigate to SimplePractice online or via the app.
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IF YOU SCHEDULED ON ZOCDOC YOU MUST CANCEL VIA ZOCDOC.
For established patients: There is a 24-hour cancellation policy. If you are unable to provide at least 24-hours advanced notice to cancel, the full appointment fee will apply.
For new patients: There is a deposit to reserve your appointment time. This is fully refundable with a minimum of 48-hour notice.
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You can use the online patient portal (SimplePractice) chat. You can also call your doctor directly at 561-203-5625, and select the menu option for your doctor.
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If you do miss a visit the full appointment fee will apply, but we understand that sometimes life happens; please communicate with your doctor about any missed visit.
To reschedule: go online to the SimplePractice portal, or call us at 561-203-5625.
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Tranquility Psychiatry is not in network with insurance. Our rates are self-pay. We can provide you a receipt that you may submit directly to your insurance requesting reimbursement. We cannot guarantee if your insurance will provide reimbursement, so it is best to check with your insurance ahead of time.
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To submit an out of network claim, we can help by providing a Superbill, which you would then submit to your insurance, along with their other requested information.
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We do not complete paperwork during the first visit. Paperwork is completed on a case-by-case basis during treatment, if the need arises. If paperwork is completed outside of a scheduled appointment, we will operate with transparency so you can understand any charges before proceeding.
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Yes, we will be happy to do so. All that is needed is a release of information form signed by the patient.
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You can find our privacy policy here.